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FAQs

Q:How can I contact you?

TEL: 800-937-9424  M-F 6a-4p PT

EMAIL: customer.service@welcomehomeamerica.com

FAX: 800-789-2563

Q:When will my order ship?

We ship every stock order within 24 hours.

Most custom, or semi-custom, orders ship in 14 days.

Q:How can I set-up an account?

Simple. Just create an account on the website, then place your order. You can checkout with a credit card, or established businesses can select the Net 30 option.

If you select the Net 30 option and your property pays via a 3rd party such as Avid Pay, Ops Technology, Compliance Depot, etc., you MUST contact us for approval prior to placing your order. It may be easier for you to simply use a credit card for faster order processing and delivery.

Q:Where are you located?

San Diego, CA 92128

Q: If an item I purchased in the past is not on the website, is it still available?

Our website reflects currently stocked and available products only. If it is not on our website, it has been discontinued.